Every time a customer complains is your biggest opportunity to sell more!
Why is it that business operators’ do not see the potential of increasing their sales whenever a customer calls up to complain?
Why is it that business operators’ do not see the potential of increasing their sales whenever a customer calls up to complain?
All Products Really Provide a Service (read benefit)!
YOUR Challenge is to create a visual in your customer’s mind so they can see your product as a solution despite the fact that it is intangible and invisible. You create that solution (customer perception) through the creative use of stories, analogies, and testimonials.